Alternative Transportation

Shuttle Service

Shuttle service is available complimentary with your BMW Service, from door to door within the downtown coverage area.

The shuttle hours of operation Monday-Friday, 7am-11:30am

Car Rental Available Nearby

Enterprise Rent-A-Car maintains an office nearby and has vehicles available for rental Monday through Friday 7am-6pm at preferred rates.

BMW Mobility Program- Substitute Vehicles

If your BMW is in for warranty repairs that may prevent safe operation of the car, you may be eligible for use of a substitute Mobility Vehicle. Advanced reservation required. Restrictions apply.

  • Must be within the first 4 years or 50,000 miles of the vehicle in-service date.
  • Mobility vehicle must be reserved at time of service reservation.
  • Drivers must be 25 years of age or older, due to insurance regulation.
  • Documented proof of insurance required. Insurance is not included.
  • Valid California driver’s license required.
  • Visa, Mastercard, Discover Card, or American Express required.
  • A mandatory $250 credit card security deposit is required.
  • Mileage limit is 150 miles per 24 hour period.
  • A premium charge will apply for parking, toll and traffic violations.
  • A premium charge will apply for any cosmetic damage caused to the Mobility vehicle during use.
  • A premium charge will apply for fuel if not replaced.
  • A premium charge will apply for a late return.
  • A premium charge will apply for interior detail services needed for vehicles returned in a soiled condition.
  • Pets, Smoking, Food or Drink are prohibited in Mobility Vehicles.
  • See contract, presented at time of vehicle issue, for complete details.
Alternative Transportation Map

Every effort is made to provide qualifying customers with a BMW Mobility vehicle. However, if a BMW vehicle is not available, we may provide you with a vehicle form our preferred rental vendor.