Coronavirus Update

 

From Our General Manager:

As the situation surrounding coronavirus (COVID-19) continues to evolve, please know that the health and safety of our customers and employees are our top priority. Our leadership team is closely monitoring the recommendations of the Center for Disease Control (CDC) and retail safety experts to ensure maximum responsiveness and to adjust our protocols as necessary.

As you know, City of San Francisco Mayor London Breed implemented a “Shelter in Place” order that (among other things) requires that non-essential businesses close, for which the timeframe has been extended through May 3, 2020. Please read the following modified hours and procedures in place for our safety and yours during this time.

 

SERVICE & PARTS DEPARTMENTS

As a BMW owner, you may be depending on us for service or parts. Critically, the “Shelter in Place” order excludes certain essential services, among them auto repair and related facilities. Therefore, our service and parts departments are allowed to remain open during this order. BMW of San Francisco Service and Parts departments remain open on an abbreviated schedule of 9 am – 5 pm, Monday through Friday, with a limited crew, until further notice.

 

SALES DEPARTMENT

Although our showrooms are closed until further notice, our sales team is now functioning in a mobile capacity — by appointment only. Through our website, you can select a vehicle, configure payments, value your trade, confirm your credit/financing, choose a date and time for your delivery, upload docs, and review your deal.

We’ll then confirm your at-home delivery appointment and verify all details with you.

At the scheduled date and time, your vehicle will be delivered and your purchase finalized.

 

UPCOMING LEASE RETURNS

If you have an imminent lease return deadline, please email service@bmwsf.com or click to Contact Us.

 

ULTIMATE SAFETY PROTOCOLS

While cleanliness and vehicle safety have always been critical promises of the BMW of San Francisco brand, in the current environment we have taken additional precautions to further support a safe environment for our customers and employees.

  • We continue to emphasize 100% compliance with all health, safety and company operational standards, and team members who show any signs of sickness are mandated to stay home and follow CDC guidelines.
  • We have and will continue to offer hand sanitizer for use at all entrances and service desks.
  • In accordance with CDC recommendations, our customer facing team will follow all “social distancing” protocols including refraining from trying to shake your hand. We respectfully ask our customers to please do the same.
  • We have elevated our focus on sanitization of high-traffic and high-touch areas (including steering wheels and gear shifts inside vehicles).
  • Our service technician staff and car washing teams will wear gloves during all services while they work.
  • We offer 100% online bill-paying for all service and accessory purchases.

Bottom line, as a local, family-owned dealership trusted for over 60 years, BMW of San Francisco has always taken pride not only in the quality of our products and services, but also in maintaining the health and safety of our guests and employees. And today we take that more seriously than ever.

We sincerely wish you, your families, and the communities we serve good health and well-being. Thank you for allowing us to continue to serve you.

Sincerely,
Stefan Aubertin
General Manager
BMW of San Francisco

 

 

CONTACT US

*Must take delivery by June 30, 2020. Valid on new BMW, certified pre-owned BMW, or executive BMW demo models. With approved credit. Interest will accrue during the 90 day period. See dealer for details. For Certified Pre-Owned: offer cannot be used on Select, OwnersChoice, Lease or Prepay contracts. See dealer for details.

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(415) 863-9000

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1675 Howard St. • San Francisco, CA 94103

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Today's Hours:

Open Today! Service: 9am-5pm

Open Today! Parts: 9am-5pm

BMW of San Francisco

1675 Howard St. San Francisco, CA

Phone: (415) 863-9000

http://maps.google.com/?q=1675%20Howard%20St.%2C%20San%20Francisco%2C%20CA%2094

Parts

Phone: (415) 814-1784

1675 Howard St. San Francisco, CA

Sales

Phone: (415) 814-1780

1675 Howard St. San Francisco, CA

Service

Phone: (415) 814-1783

1675 Howard St. San Francisco, CA
37.7704997 -122.4172706
BMW of San Francisco 37.7704997, -122.4172706.