For release 5/5/06
BMW of San Francisco recently became one of the first
BMW centers in the U.S. to achieve Quality Management
System recertification and for the second time in five
years to be awarded the BMW Quality Trophy. The award
recognizes the successful completion of the QMS certification
process, including participation from all 240 employees
of BMW of San Francisco.
"The trophy demonstrates the commitment of our whole
team - from Client Advisors to Technicians - to deliver
the best service and maintain the highest levels of customer
satisfaction," said Henry Schmitt, President BMW
of San Francisco. "It confirms our pledge to deliver
the highest levels of service to our customers."
To receive QMS recertification and the award, BMW of
San Francisco has maintained their commitment to quality
management for over five years. BMW of San Francisco scored
among the top dealers in the country earning the recognition
placing on the QMS honor role. In order to achieve this
recognition, BMW of San Francisco was tested by a third-party
auditor and graded on its level of adherence to all QMS
requirements scoring in par with the top BMW QMS Centers
in the country.
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